Things to think about in a claims event

In the case of an emergency, call 000, and seek medical attention where required. Please alert us as soon as reasonably possible. Write down as many details about the event as possible while it’s fresh in your mind. Take photos, where applicable, from multiple angles. Get the details of any other parties involved. 

Typical information required to make a claim includes:

• Your policy number or personal contact details, and the contact details of anyone involved in an incident, including their name, current address, vehicle registration details, phone number and insurance details if known
• Any letters, notices or court documents about the incident, and the incident report number for any claims in relation to theft or attempted theft, vandalism or a malicious act (the police will provide you with this number when you report the incident to them).